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The preliminary results for the U.S. are shown in the pages that follow and update in real time. As of 5/31/2020 at 8:21 AM CT there are 1050 participants in the survey. 

Gallagher’s Research and Insights team thanks all participating organizations for their contributions. We are committed to supporting organizational wellbeing and helping your companies face the future with confidence. Please contact us with any questions.

Thomas Cummins, CCP
Managing Director
Research & Insights
Arthur J. Gallagher & Co.
Thomas_Cummins@AJG.com
Which measures are you thinking about implementing when shelter-in-place requirements are lifted? Check all that apply:
Which changes to your organization’s 2021 benefits are you considering due to COVID-19 cost pressures? Check all that apply:
# of Responses% of Organizations
Major strategic changes to benefit offerings
27
3%
Some plan design changes to health coverage
85
8%
Changes to the contribution structure for health coverage
74
7%
Changes to both plan design and contribution structure
111
11%
Minimal or no changes to coverage
820
79%
# of Responses% of Organizations
Providing optional services/resources for ongoing COVID and antibody testing pre-check/screening assessments
247
25%
Providing mandatory services/ resources to complete a pre-check/screening assessment to ongoing COVID and antibody testing
268
27%
Short-term modifications to work-from-home policy allowances
718
72%
Permanent modifications to work-from-home policy allowances
382
38%
What is your overall strategy for health benefits plan design - (i.e., employee cost-sharing, premiums and plan design)?
If you made wage reductions in response to the COVID-19 crisis, do you intend to reverse them at any point?

Did you make any wage reductions in response to the COVID-19 crisis?

# of Responses% of Organizations
Yes
198
94%
No
12
6%
# of Responses% of Organizations
Yes
212
20%
No
835
80%
# of Responses% of Organizations
Reduce benefits during the pandemic, but expect to return to previous levels when normal operations resume
11
1%
Reduce benefits during the pandemic, and expect to continue those reductions at least for the remainder of the plan year
13
1%
Did not reduce benefits during the pandemic, but expect to make strategic changes to reduce levels soon (i.e., this plan year)
19
2%
Did not reduce benefits during the pandemic, but expect to make strategic changes to reduce levels in the next plan year
102
10%
Did not reduce benefits during the pandemic, and don’t intend to in the future
897
86%
At what stage of development is your return-to-work strategy?
When do you plan to reverse salary reductions made in response to the crisis?

How will you handle COVID-19 coverage under your health plan?

# of Responses% of Organizations
Waiver of cost sharing for testing only
317
34%
Waiver of cost sharing for testing and treatment
309
33%
Treatment costs will not be waived
306
33%
Waiver of cost sharing for treatment only
3
0%
# of Responses% of Organizations
Have not started it yet
76
7%
HR is drafting a policy now
175
17%
HR and operations teams reviewing what is possible but waiting for more clarification from local authorities
397
38%
Have developed a policy that may be modified as needed
389
38%
# of Responses% of Organizations
When employees return to work
16
8%
Within 30-60 days
23
12%
Within 61-120 days
19
10%
Within 121-180 days
7
4%
Next year
16
8%
As business conditions permit
117
59%

How do you plan to approach the timing of bringing employees back to the workplace?

If some or all of your employees are working from home during the pandemic, how long do you intend to keep a supporting policy in place?

What new work policies have been implemented?

# of Responses% of Organizations
Job sharing
62
6%
Work from home
808
78%
Flex scheduling
437
42%
None of the above
196
19%
# of Responses% of Organizations
Only until isolation, quarantine, and shelter-in-place orders are lifted
201
19%
For a few weeks or months after isolation, quarantine, and shelter in place orders are lifted
563
55%
Indefinitely
233
23%
None of our employees are able to work from home, so this option doesn’t apply
36
3%
# of Responses% of Organizations
Bring 100% of eligible employees
144
14%
Initially bring back only those employees deemed essential to re-start the business
130
13%
Bring back a reduced number of employees to maintain social distancing within the work environment
645
63%
Require or request that employees who are working from home continue that practice
108
11%
What changes are you making or do you plan to make to your wellbeing program? Check all that apply

Are you suspending your retirement plan employer contribution or match?

What new work policies will be retained after the crisis has passed?

# of Responses% of Organizations
Job sharing
48
7%
Work from home
592
86%
Flex scheduling
404
59%
# of Responses% of Organizations
Yes
87
8%
No
756
72%
No, but we're considering it
92
9%
Not applicable
108
10%
# of Responses% of Organizations
Expanding our program offerings to help associates with their overall wellbeing
169
16%
Include new resources and tools for employees to manage their overall wellbeing
315
31%
Include additional support on emotional wellbeing
298
29%
Include additional support for financial wellbeing
159
15%
Include additional community/social support
123
12%
Include additional physical support
49
5%
Modifying our incentive requirements
55
5%
Modifying or eliminating program support due to cost pressures
26
3%
Program will remain unchanged
394
38%
Not applicable
167
16%